Curve experienced a major incident on January 23, 2024 affecting Transactions processing, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Transactions processing
Update timeline
- investigating Jan 23, 2024, 06:43 PM UTC
We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
- investigating Jan 23, 2024, 06:43 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 23, 2024, 06:58 PM UTC
One of our partners has had technical issues which affected our transaction processing platform. We have applied some mitigation measures and seeing that it is improving. We will keep you up to date.
- resolved Jan 23, 2024, 11:09 PM UTC
This incident has now been resolved. We apologise again for all the inconvenience we have caused you.