Curve incident

Issues processing transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on February 11, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2024, 02:40 PM UTC
Resolved
Feb 11, 2024, 04:06 PM UTC
Duration
1h 25m
Detected by Pingoru
Feb 11, 2024, 02:40 PM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Feb 11, 2024, 03:42 PM UTC

    We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. monitoring Feb 11, 2024, 03:54 PM UTC

    One of our partners has had technical issues which affected our transaction processing platform. We have applied some mitigation measures and seeing that it is improving. We will keep you up to date.

  3. resolved Feb 11, 2024, 04:06 PM UTC

    This incident has now been resolved. We apologise again for all the inconvenience we have caused you.