Curve incident

Issues processing transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on February 22, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 09:39 AM UTC
Resolved
Feb 22, 2024, 11:48 AM UTC
Duration
2h 8m
Detected by Pingoru
Feb 22, 2024, 09:39 AM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Feb 22, 2024, 09:39 AM UTC

    We’re aware of some issues affecting the online payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. identified Feb 22, 2024, 09:40 AM UTC

    One of our partners has identified the issue and we are monitoring the fix.

  3. resolved Feb 22, 2024, 11:48 AM UTC

    This incident has now been resolved. We apologise again for all the inconvenience we have caused you.