Curve incident

Issues processing FX transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on March 8, 2024 affecting Transactions processing, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 11:33 PM UTC
Resolved
Mar 09, 2024, 03:54 AM UTC
Duration
4h 21m
Detected by Pingoru
Mar 08, 2024, 11:33 PM UTC

Affected components

Transactions processing

Update timeline

  1. investigating Mar 08, 2024, 11:33 PM UTC

    We're aware of some issues affecting FX transactions, involving specific currencies. We are working with our third-party service provider to resolve this. We are sorry to say that in the meantime, some of your purchases may get declined. We apologise for any inconvenience this will cause you.

  2. investigating Mar 08, 2024, 11:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 09, 2024, 03:54 AM UTC

    This incident has been resolved.