Curve incident

Curve Mobile App Unavailability

Major Resolved View vendor source →

Curve experienced a major incident on May 10, 2024 affecting In-app Curve functionality, lasting 10h 3m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 08:00 PM UTC
Resolved
May 11, 2024, 06:03 AM UTC
Duration
10h 3m
Detected by Pingoru
May 10, 2024, 08:00 PM UTC

Affected components

In-app Curve functionality

Update timeline

  1. investigating May 10, 2024, 08:00 PM UTC

    We are aware of problems interacting with the Curve Mobile app on both iOS and Android. We are investigating.

  2. identified May 10, 2024, 08:54 PM UTC

    We have identified the issue and are working to resolve the problem.

  3. monitoring May 10, 2024, 11:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2024, 06:03 AM UTC

    This incident has now been resolved. We apologise again for all the inconvenience we have caused you.