Curve incident

Issues processing transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on May 27, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 16h 9m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 02:54 PM UTC
Resolved
May 28, 2024, 07:03 AM UTC
Duration
16h 9m
Detected by Pingoru
May 27, 2024, 02:54 PM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating May 27, 2024, 02:54 PM UTC

    We’re aware of some issues affecting the online payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. monitoring May 27, 2024, 03:29 PM UTC

    We have identified the issue and we are monitoring the fix.

  3. resolved May 28, 2024, 07:03 AM UTC

    This incident has now been resolved. We apologise again for all the inconvenience we have caused you.