Curve incident

Issues processing transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on June 11, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 03:02 PM UTC
Resolved
Jun 11, 2024, 04:12 PM UTC
Duration
1h 10m
Detected by Pingoru
Jun 11, 2024, 03:02 PM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Jun 11, 2024, 03:02 PM UTC

    We’re aware of some issues affecting the payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. identified Jun 11, 2024, 03:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2024, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2024, 04:12 PM UTC

    This incident has now been resolved. We apologise again for all the inconvenience we have caused you.