Curve incident

Issues processing transactions

Major Resolved View vendor source →

Curve experienced a major incident on July 25, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 06:37 PM UTC
Resolved
Jul 25, 2024, 07:00 PM UTC
Duration
23m
Detected by Pingoru
Jul 25, 2024, 06:37 PM UTC

Affected components

Transactions processingMobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Jul 25, 2024, 06:48 PM UTC

    We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your online and in-store purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. monitoring Jul 25, 2024, 06:58 PM UTC

    The issue processing payments has been resolved. We are now monitoring.

  3. resolved Jul 25, 2024, 08:33 PM UTC

    This incident has been resolved.