Curve experienced a minor incident on August 2, 2024 affecting Transactions processing, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Transactions processing
Update timeline
- identified Aug 02, 2024, 07:23 AM UTC
Our thirdparty Payment Processor has made us aware of some issues affecting Visa cards. We are sorry to say, some of your online and in-store purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
- resolved Aug 02, 2024, 08:49 AM UTC
Visa have confirmed the connectivity issue is now resolved. With our Payment Processor also confirming to us traffic now looks to be stable. Apologies for any inconvenience this may have caused.