Curve experienced a major incident on August 27, 2024 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2024, 09:57 AM UTC
We’re aware of some issues affecting the payment processing at the moment. One of our partners is having an issue. We’re already looking into this to mitigate the problem. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
- identified Aug 27, 2024, 10:26 AM UTC
One of our partners is having an issue. We will continue to work with our third-party provider and monitor the situation. Sorry again for any inconvenience this may have caused.
- monitoring Aug 27, 2024, 10:49 AM UTC
We are seeing transactions returning to normal. We will continue to monitor the situation. Apologies for any inconvenience caused.
- resolved Aug 27, 2024, 02:24 PM UTC
This incident has been resolved. Apologies for any inconvenience this may have caused.