Curve incident

Curve Mobile App Unavailability

Major Resolved View vendor source →

Curve experienced a major incident on September 22, 2024 affecting In-app Curve functionality, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2024, 08:29 PM UTC
Resolved
Sep 22, 2024, 09:05 PM UTC
Duration
35m
Detected by Pingoru
Sep 22, 2024, 08:29 PM UTC

Affected components

In-app Curve functionality

Update timeline

  1. investigating Sep 22, 2024, 08:29 PM UTC

    We are aware of problems interacting with the Curve Mobile app on both iOS and Android. We are investigating.

  2. identified Sep 22, 2024, 08:32 PM UTC

    We have identified an issue with one of our third parties and are working closely with them to resolve it.

  3. monitoring Sep 22, 2024, 08:52 PM UTC

    Our third party has implemented a fix and we are now seeing normal activity. We will continue to monitor.

  4. resolved Sep 22, 2024, 09:05 PM UTC

    This incident has been resolved. We apologise for any inconvenience.