Curve incident
Third-party Unplanned Maintenance - 10th November 2024
Curve experienced a minor incident on November 10, 2024 affecting Transactions processing, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 10, 2024, 02:36 AM UTC
One of our partners has needed to carry out essential unplanned maintenance on Sunday, 10rd November 2024 between 02:00 AM GMT and 04:00 AM GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
- monitoring Nov 10, 2024, 02:40 AM UTC
An update from our partner causing this downtime: "We expect a maximum of 90 minutes of downtime during this maintenance window, all calls to the 3DS services will receive a status “U” during this period. Our operations team will closely monitor service performance before, during, and after this maintenance period."
- resolved Nov 10, 2024, 02:47 AM UTC
We are monitoring a return of traffic to our online transactions. We apologise on behalf of our third-party partners for this unplanned maintenance window, and appreciate your understanding. Happy spending!