Curve incident

Issues Processing Transactions

Minor Resolved View vendor source →

Curve experienced a minor incident on April 30, 2025 affecting Transactions processing, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 11:52 AM UTC
Resolved
Apr 30, 2025, 12:49 PM UTC
Duration
57m
Detected by Pingoru
Apr 30, 2025, 11:52 AM UTC

Affected components

Transactions processing

Update timeline

  1. investigating Apr 30, 2025, 11:52 AM UTC

    We’re aware of some issues affecting the payment processing at the moment. One of our partners is having an issue. We’re already looking into this to mitigate the problem. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.

  2. monitoring Apr 30, 2025, 11:54 AM UTC

    We have moved payment traffic over to another acquirer to process payments. This should mitigate any issues, while our other acquirer gets things up and running. We apologise for any inconvenience caused.

  3. resolved Apr 30, 2025, 12:49 PM UTC

    This incident has been resolved.