Curve experienced a critical incident on May 14, 2025 affecting Transactions processing and In-app Curve functionality, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2025, 11:23 AM UTC
We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
- identified May 14, 2025, 11:40 AM UTC
The issue has been identified and mitigation measures are being applied.
- identified May 14, 2025, 12:18 PM UTC
We’re continuing to investigate the issue and are applying additional mitigation steps while working toward a full resolution.
- monitoring May 14, 2025, 12:32 PM UTC
Mitigation measures have been successfully applied, and we’re seeing signs of improvement. We continue to monitor the situation closely to ensure full recovery.
- resolved May 14, 2025, 01:38 PM UTC
The issue has been fully resolved, and all services are operating normally. We sincerely apologize for the disruption and appreciate your patience while we worked to restore functionality.