Cumulocity incident

UI Web SDK issue with address search boxes

Major Resolved View vendor source →

Cumulocity experienced a major incident on November 29, 2022 affecting eu-latest.cumulocity.com API Services and cumulocity.com API Services and 1 more component, lasting 78d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2022, 03:21 PM UTC
Resolved
Feb 16, 2023, 03:16 PM UTC
Duration
78d 23h
Detected by Pingoru
Nov 29, 2022, 03:21 PM UTC

Affected components

eu-latest.cumulocity.com API Servicescumulocity.com API Servicesus.cumulocity.com API Servicesemea.cumulocity.com REST API

Update timeline

  1. identified Nov 29, 2022, 03:21 PM UTC

    Please be informed that we are experiencing an issue with UI Web SDK address search boxes. As of a change in the Mapquest API (an API used by Cumulocity UIs to resolve geo locations for addresses), all address search boxes are currently not working. Custom applications built with the Web SDK that use the address search need to follow the guide: https://cumulocity.com/guides/web/upgrade/#update-to-an-newer-version Also, the Content Security Policy (CSP) needs to be aligned for fix updates. The fix will be delivered soon. We are sorry for the inconvenience caused

  2. resolved Feb 16, 2023, 03:16 PM UTC

    This issue is resolved as of release 10.15.0.218