Cumulocity incident

API Issue | emea.cumulocity.com

Notice Resolved View vendor source →

Cumulocity experienced a notice incident on September 1, 2023 affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2023, 03:53 PM UTC
Resolved
Sep 01, 2023, 04:13 PM UTC
Duration
20m
Detected by Pingoru
Sep 01, 2023, 03:53 PM UTC

Affected components

emea.cumulocity.com REST APIemea.cumulocity.com MQTT API

Update timeline

  1. monitoring Sep 01, 2023, 03:53 PM UTC

    We are seeing an issue within the entire Cumulocity IoT Platform on emea.cumulocity.com. The root cause has been identified and the issue corrected. We are closely monitoring the situation, services are working normal currently.

  2. resolved Sep 01, 2023, 04:13 PM UTC

    While monitoring the Cumulocity IoT platform on emea.cumulocity.com we have not seen any further problematic symptoms and are confident that the applied fix solved the issue. We will inform you in case new issues should arise. We again apologize for the inconvenience caused.