Cumulocity incident

Degraded service availability on emea.cumulocity.com

Major Resolved View vendor source →

Cumulocity experienced a major incident on April 30, 2024 affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 05:14 AM UTC
Resolved
May 02, 2024, 06:25 AM UTC
Duration
2d 1h
Detected by Pingoru
Apr 30, 2024, 05:14 AM UTC

Affected components

emea.cumulocity.com REST APIemea.cumulocity.com MQTT API

Update timeline

  1. investigating Apr 30, 2024, 05:14 AM UTC

    We observed a reduction in service quality within the Cumulocity IoT Platform on emea.cumulocity.com. We are investigating the root cause and will inform you as soon as we have further information.

  2. resolved May 02, 2024, 06:25 AM UTC

    This incident has been resolved.