Cumulocity experienced a minor incident on November 6, 2024 affecting cumulocity.com API Services and cumulocity.com MQTT Services and 1 more component, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
cumulocity.com API Servicescumulocity.com MQTT Servicescumulocity.com LWM2M Service
Update timeline
- investigating Nov 06, 2024, 01:20 AM UTC
We are currently investigating performance issues that we detected and are working with urgency to find out the root cause and to restore services.
- monitoring Nov 06, 2024, 01:22 AM UTC
We have identified the issue and rectified the cause. Service is restored to nominal and we are monitoring the situation.
- resolved Nov 06, 2024, 07:46 AM UTC
This incident has been resolved.