Cumulocity experienced a major incident on June 28, 2024 affecting cumulocity.com API Services and cumulocity.com MQTT Services, lasting 12d 23h. The incident has been resolved; the full update timeline is below.
Affected components
cumulocity.com API Servicescumulocity.com MQTT Services
Update timeline
- investigating Jun 28, 2024, 02:24 PM UTC
We observed an issue with the Loriot Agent on the Cumulocity IoT platform on cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
- monitoring Jun 28, 2024, 03:23 PM UTC
We stabilized the situation and are monitoring the service closely.
- resolved Jul 11, 2024, 01:49 PM UTC
This incident has been resolved.