Cumulocity experienced a critical incident on November 21, 2024 affecting cumulocity.com API Services and cumulocity.com MQTT Services and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
cumulocity.com API Servicescumulocity.com MQTT Servicescumulocity.com LWM2M Service
Update timeline
- investigating Nov 21, 2024, 02:52 PM UTC
We observed an issue within the entire Cumulocity IoT platform on cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
- resolved Nov 21, 2024, 03:47 PM UTC
The platform has been brought back up. We continue monitoring the stability 24/7.