Cumulocity incident

LWM2M issue identified, emergency maintenance needed

Major Resolved View vendor source →

Cumulocity experienced a major incident on February 24, 2025 affecting emea.cumulocity.com REST API, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 02:09 PM UTC
Resolved
Feb 24, 2025, 04:17 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 24, 2025, 02:09 PM UTC

Affected components

emea.cumulocity.com REST API

Update timeline

  1. identified Feb 24, 2025, 02:09 PM UTC

    We observed an issue within the LWM2M module of the Cumulocity platform on EMEA. We identified problem with LWM2M component and will proceed with emergency fix. We will inform you as soon as we have further information. We apologize for the inconvenience caused.

  2. identified Feb 24, 2025, 02:26 PM UTC

    We applied the fix and are monitoring recovered service.

  3. monitoring Feb 24, 2025, 02:27 PM UTC

    We applied the fix and are monitoring recovered service.

  4. resolved Feb 24, 2025, 04:17 PM UTC

    Incident has been resolved.