Cumulocity experienced a notice incident on March 28, 2025 affecting eu-latest.cumulocity.com API Services and eu-latest.cumulocity.com MQTT Services, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2025, 10:55 AM UTC
We observed an issue within the DataHub module of the Cumulocity platform on eu-latest.cumulocity.com. You may experience failing offloadings and slow queries on Dremio. We will perform emergency maintenance to mitigate the potential root cause. You may experience short service interruption of Dremio. We apologize for the inconvenience caused.
- monitoring Mar 28, 2025, 11:38 AM UTC
The maintenance has been completed successfully. We are now monitoring the service closely.
- resolved Mar 28, 2025, 01:09 PM UTC
We have not seen any further problematic symptoms and are confident that the applied fix solved the issue. We will inform you should any new issues arise. We again apologize for the inconvenience caused.