Cube Software Outage History
Cube Software is up right nowPingoru has recorded 25 incidents for Cube Software: 4 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 3 of 744 (0%) |
| November 2026 | 0 | 0 of 41 (0%) |
Incidents, newest first
Minor October 22, 2026 Service Degradation 3h 15m Apps, Workspace
Started Oct 22, 2026, 06:40 PM UTC· resolved Oct 22, 2026, 09:55 PM UTC
- investigating Oct 22, 2026, 06:40 PM UTC
The team is investigating an issue that is impacting some of our services. Some of our customers may experience degraded performance at this time. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- resolved Oct 22, 2026, 09:55 PM UTC
The team is happy to report that all affected services are operating as expected. We appreciate your patience and understanding.
Minor May 8, 2026 Service Degradation - Background Tasks 3h 16m Apps, Imports, Calculations
Started May 08, 2026, 02:33 PM UTC· resolved May 08, 2026, 05:50 PM UTC
- identified May 08, 2026, 02:33 PM UTC
The team has identified the issue that has been impacting our Background Tasks. The team is now working to implement a solution. Further updates will be provided as we progress.
- monitoring May 08, 2026, 03:52 PM UTC
Background Tasks are now operational. We are continuing to monitor an ongoing AWS infrastructure event and will continue working to keep services healthy. Further updates will be provided as we continue monitoring.
- resolved May 08, 2026, 05:50 PM UTC
This incident has been resolved.
Minor February 17, 2026 Apps - Service Degradation 19m Apps
Started Feb 17, 2026, 02:26 PM UTC· resolved Feb 17, 2026, 02:46 PM UTC
- investigating Feb 17, 2026, 02:26 PM UTC
The team is investigating an issue that is impacting our Google Sheets App. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- resolved Feb 17, 2026, 02:46 PM UTC
The team is happy to report that the issue with the Google Sheets App has been fully resolved, and all affected services are now operating as expected. We appreciate your patience and understanding.
Major December 9, 2025 Background Task Delays 11h 58m Imports, Analytics, Calculations
Started Dec 09, 2025, 03:51 PM UTC· resolved Dec 10, 2025, 03:50 AM UTC
- monitoring Dec 09, 2025, 03:51 PM UTC
Background tasks (imports, etc.) are currently experiencing processing delays. The issue has been identified and a fix has been deployed. All tasks will continue processing to completion, but you may notice slower-than-normal throughput while the backlog clears.
- resolved Dec 10, 2025, 03:50 AM UTC
This incident has been resolved.
Minor October 29, 2025 Cube for Excel Access Disrupted by Microsoft Outage 21h 11m Apps
Started Oct 29, 2025, 04:53 PM UTC· resolved Oct 30, 2025, 02:05 PM UTC
- monitoring Oct 29, 2025, 04:53 PM UTC
A Microsoft outage is temporarily affecting the Cube for Excel app. You may not be able to open the app or access your Cube data from Excel during this time. We're actively monitoring the issue and will notify you as soon as it’s resolved. There’s no action needed on your end—thank you for your understanding.
- resolved Oct 30, 2025, 02:05 PM UTC
All Cube services are now fully operational.
Minor October 20, 2025 Ongoing AWS outage may affect Cube services 9h 17m
Started Oct 20, 2025, 03:48 PM UTC· resolved Oct 21, 2025, 01:05 AM UTC
- monitoring Oct 20, 2025, 03:48 PM UTC
A global AWS outage is currently affecting many cloud-based platforms. As a result, some Cube services may be slower than usual or temporarily unavailable. We’re actively monitoring AWS’s progress and will restore full functionality as soon as services stabilize. Updates will be shared here as they become available. You can view the AWS status page here: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 06:49 PM UTC
All Cube services are currently operational. We’re now seeing steady recovery from the AWS outage and will continue to monitor closely. You can view the AWS status page here: https://health.aws.amazon.com/health/status
- resolved Oct 21, 2025, 01:05 AM UTC
All Cube services are fully operational.
Minor September 26, 2025 CAPTCHA Prompts When Logging into Google Sheets App 1d 21h Apps
Started Sep 26, 2025, 06:06 PM UTC· resolved Sep 28, 2025, 03:41 PM UTC
- monitoring Sep 26, 2025, 06:06 PM UTC
The team is monitoring an issue that may impact some of our services. We understand how important Cube is to your operations and appreciate your patience as we work toward a solution. Some users may see CAPTCHA prompts when signing into the Google Sheets app. This is related to an issue with Google’s authentication systems. Google is currently addressing the problem, and you can track their progress here: https://issuetracker.google.com/issues/447583660 We’ll continue to provide updates as we learn more.
- resolved Sep 28, 2025, 03:41 PM UTC
This incident has been resolved.
Major July 15, 2025 Add-ons - Service Degradation 20m Apps
Started Jul 15, 2025, 09:13 PM UTC· resolved Jul 15, 2025, 09:34 PM UTC
- investigating Jul 15, 2025, 09:13 PM UTC
The team is investigating an issue that is impacting fetch functionality. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- resolved Jul 15, 2025, 09:34 PM UTC
The team is happy to report that the issue has been fully resolved, and all affected services are now operating as expected. We appreciate your patience and understanding.
Major June 18, 2025 Add-ons - Service Degradation 34m Apps
Started Jun 18, 2025, 05:04 PM UTC· resolved Jun 18, 2025, 05:38 PM UTC
- investigating Jun 18, 2025, 05:04 PM UTC
We’re investigating an issue that’s preventing the Cube extension from appearing in Google Sheets for all users. Our team is working on a resolution, and we’ll update this page as soon as the fix is live.
- resolved Jun 18, 2025, 05:38 PM UTC
The team is happy to report that the issue has been fully resolved, and the Google Sheets Cube extension is operating as expected. We appreciate your patience and understanding.
Minor June 11, 2025 Workspace - Service Degradation 3h 18m Workspace
Started Jun 11, 2025, 08:45 PM UTC· resolved Jun 12, 2025, 12:03 AM UTC
- investigating Jun 11, 2025, 08:45 PM UTC
Flatfile.io has an open issue that's causing upload errors in Cube for file uploads like data tables and bulk mappings. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here. -- https://status.flatfile.io
- investigating Jun 11, 2025, 10:51 PM UTC
Flatfile.io is still experiencing an open issue that's causing upload errors in Cube for Excel (.xls) file uploads. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here: https://status.flatfile.io CSV file uploads are working as expected.
- resolved Jun 12, 2025, 12:03 AM UTC
The team is happy to report that the issue experienced by Flatfile.io has been resolved, and all affected services are now operating as expected.
Minor April 4, 2025 Service Degradation 10h 48m Imports, Analytics, Calculations
Started Apr 04, 2025, 01:20 PM UTC· resolved Apr 05, 2025, 12:09 AM UTC
- investigating Apr 04, 2025, 01:20 PM UTC
The team is investigating an issue that may be causing slower-than-expected processing times for some customers. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- monitoring Apr 04, 2025, 11:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2025, 12:09 AM UTC
This incident has been resolved.
Major January 16, 2025 Portal - Service Degradation 8m Workspace, Imports
Started Jan 16, 2025, 02:55 AM UTC· resolved Jan 16, 2025, 03:03 AM UTC
- investigating Jan 16, 2025, 02:55 AM UTC
The team is investigating an issue that is impacting some of our services. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- resolved Jan 16, 2025, 03:03 AM UTC
The team has resolved the issue that was impacting our services, and will continue to monitor the application to ensure that everything continues working as expected.
Minor January 15, 2025 Google Sheets - Service Degradation 3h 41m Apps
Started Jan 15, 2025, 05:34 PM UTC· resolved Jan 15, 2025, 09:15 PM UTC
- investigating Jan 15, 2025, 05:34 PM UTC
The Cube Google Sheets add-on is currently being impacted by an upstream issue with Google services. The Google team is tracking this incident at https://issuetracker.google.com/issues/390105581 and will provide updates as soon as we have more information.
- resolved Jan 15, 2025, 09:15 PM UTC
Earlier today, Cube's Google Sheets add-on was impacted by an upstream issue with Google services. The Google team reports that the issue has been resolved and our team has confirmed that our service has returned to normal
Minor January 8, 2025 Portal - Service Degradation 39m Workspace
Started Jan 08, 2025, 04:22 PM UTC· resolved Jan 08, 2025, 05:02 PM UTC
- investigating Jan 08, 2025, 04:22 PM UTC
We are currently investigating an issue causing slower-than-normal page loading times. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience and appreciate your patience. We will provide further updates as soon as we have more information.
- resolved Jan 08, 2025, 05:02 PM UTC
The team is happy to report that the issue has been fully resolved, and all affected services are now operating as expected. We appreciate your patience and understanding.