Cube Software experienced a minor incident on May 8, 2026 affecting Apps and Imports and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
AppsImportsCalculations
Update timeline
- identified May 08, 2026, 02:33 PM UTC
The team has identified the issue that has been impacting our Background Tasks. The team is now working to implement a solution. Further updates will be provided as we progress.
- monitoring May 08, 2026, 03:52 PM UTC
Background Tasks are now operational. We are continuing to monitor an ongoing AWS infrastructure event and will continue working to keep services healthy. Further updates will be provided as we continue monitoring.
- resolved May 08, 2026, 05:50 PM UTC
This incident has been resolved.