Cube Software incident

Workspace - Service Degradation

Minor Resolved View vendor source →

Cube Software experienced a minor incident on June 11, 2025 affecting Workspace, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 08:45 PM UTC
Resolved
Jun 12, 2025, 12:03 AM UTC
Duration
3h 18m
Detected by Pingoru
Jun 11, 2025, 08:45 PM UTC

Affected components

Workspace

Update timeline

  1. investigating Jun 11, 2025, 08:45 PM UTC

    Flatfile.io has an open issue that's causing upload errors in Cube for file uploads like data tables and bulk mappings. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here. -- https://status.flatfile.io

  2. investigating Jun 11, 2025, 10:51 PM UTC

    Flatfile.io is still experiencing an open issue that's causing upload errors in Cube for Excel (.xls) file uploads. You may see an “Unsupported file type” error. They are working on a fix — you can follow updates here: https://status.flatfile.io CSV file uploads are working as expected.

  3. resolved Jun 12, 2025, 12:03 AM UTC

    The team is happy to report that the issue experienced by Flatfile.io has been resolved, and all affected services are now operating as expected.