Cube Software incident

Add-ons & Portal Issues

Critical Resolved View vendor source →

Cube Software experienced a critical incident on July 11, 2023 affecting Apps and Workspace, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 02:54 PM UTC
Resolved
Jul 11, 2023, 03:02 PM UTC
Duration
8m
Detected by Pingoru
Jul 11, 2023, 02:54 PM UTC

Affected components

AppsWorkspace

Update timeline

  1. investigating Jul 11, 2023, 02:54 PM UTC

    Our team is currently investigating an issue that is affecting both our add-ons and portal applications. We will provide updates once we have more information.

  2. identified Jul 11, 2023, 03:00 PM UTC

    The root cause of the issue has been identified and our team is working towards a resolution. Thank you for your continued patience.

  3. resolved Jul 11, 2023, 03:02 PM UTC

    The incident has been fully resolved, and all systems are functioning normally.