Cube Software incident

Service Degradation

Notice Resolved View vendor source →

Cube Software experienced a notice incident on November 17, 2023 affecting Apps and Workspace and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 03:50 PM UTC
Resolved
Nov 17, 2023, 04:16 PM UTC
Duration
25m
Detected by Pingoru
Nov 17, 2023, 03:50 PM UTC

Affected components

AppsWorkspaceImportsAnalyticsCalculations

Update timeline

  1. investigating Nov 17, 2023, 03:50 PM UTC

    The team is investigating an issue that may impact some of our services. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.

  2. monitoring Nov 17, 2023, 04:03 PM UTC

    The team has determined and resolved the issue that was impacting our services, and they are monitoring the application to ensure that everything is working as expected. We will continue monitoring the situation closely and provide another update soon.

  3. resolved Nov 17, 2023, 04:16 PM UTC

    The team is happy to report that the issue has been fully resolved, and all affected services are now operating as expected. We appreciate your patience and understanding.