Cube Software experienced a major incident on December 22, 2023 affecting Analytics, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2023, 04:27 PM UTC
The team is investigating an issue that is impacting our dashboard functionality. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- monitoring Dec 22, 2023, 05:55 PM UTC
The team has confirmed that our dashboard functionality is currently operational and they are monitoring the application to ensure that everything continues to work as expected. We will continue monitoring the situation closely and provide another update soon.
- resolved Dec 22, 2023, 07:16 PM UTC
The team is happy to report that our dashboard functionality is fully operational. We appreciate your patience and understanding.