Cube Software experienced a major incident on January 16, 2025 affecting Workspace and Imports, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
WorkspaceImports
Update timeline
- investigating Jan 16, 2025, 02:55 AM UTC
The team is investigating an issue that is impacting some of our services. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- resolved Jan 16, 2025, 03:03 AM UTC
The team has resolved the issue that was impacting our services, and will continue to monitor the application to ensure that everything continues working as expected.