Cube Software experienced a minor incident on April 4, 2025 affecting Imports and Analytics and 1 more component, lasting 10h 48m. The incident has been resolved; the full update timeline is below.
Affected components
ImportsAnalyticsCalculations
Update timeline
- investigating Apr 04, 2025, 01:20 PM UTC
The team is investigating an issue that may be causing slower-than-expected processing times for some customers. We understand the importance of our services to your operations and appreciate your patience as we work to identify the cause and implement a solution. We will provide updates as soon as we have more information.
- monitoring Apr 04, 2025, 11:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2025, 12:09 AM UTC
This incident has been resolved.