Crystal Intelligence experienced a minor incident on August 27, 2026, lasting 14h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 27, 2026, 05:36 PM UTC
Status: Investigating We are currently investigating an issue affecting sol. Our engineering team is identifying the root cause. Affected components SOL (Degraded performance)
- monitoring Aug 27, 2026, 10:18 PM UTC
Status: Monitoring Our Engineering team have deployed a fix for the issue affecting sol. We're currently monitoring to make sure responses are operating under expected times. Affected components SOL (Degraded performance)
- resolved Aug 28, 2026, 07:59 AM UTC
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.