Crystal Intelligence experienced a minor incident on September 16, 2026, lasting 11h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 16, 2026, 07:34 AM UTC
Status: Investigating We are currently investigating an issue affecting base. Evaluation of blocklists may miss new transactions on base. Our engineering team is identifying the root cause. Affected components BASE (Degraded performance)
- resolved Sep 16, 2026, 07:01 PM UTC
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.