Crypto.com incident

Intermittent Issues with new user logins

Notice Resolved View vendor source →

Crypto.com experienced a notice incident on November 18, 2025, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:58 PM UTC
Resolved
Nov 18, 2025, 02:35 PM UTC
Duration
37m
Detected by Pingoru
Nov 18, 2025, 01:58 PM UTC

Update timeline

  1. identified Nov 18, 2025, 01:58 PM UTC

    We are currently aware of some users unable to initiate new logins to our products due to Cloudflare outage. - Crypto.com Main app - Crypto.com Web - Crypto.com Exchange We are working on this at the highest priority. Please retry with alternative method logins such as QR code/ Passkey / email if possible.

  2. monitoring Nov 18, 2025, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 02:35 PM UTC

    This incident has been resolved.