Crusoe experienced a minor incident on December 5, 2024 affecting Wide Area Networking (WAN) and us-southcentral1, lasting 18h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Wide Area Networking (WAN)us-southcentral1
Update timeline
- investigating Dec 05, 2024, 04:49 AM UTC
We are investigating an issue where certain requests to VMs in us-southcentral are timing out.
- identified Dec 05, 2024, 05:00 AM UTC
We have an identified an issue with one of our upstream network providers. We are working to reroute traffic to mitigate this disruption.
- monitoring Dec 05, 2024, 06:01 AM UTC
Our network teams have rerouted traffic and the issue has been mitigated. We will continue to monitor the region.
- resolved Dec 05, 2024, 11:33 PM UTC
This incident has been resolved. If you're still experiencing any issues, please reach out to Crusoe Support.