Crusoe experienced a minor incident on February 10, 2025 affecting VPC Networking and Persistent Storage, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2025, 09:55 PM UTC
We are currently investigating an issue with our Persistent Storage cluster that is causing basic command operations within Virtual Machines to become unresponsive, and preventing SSH access to the affected VMs.
- monitoring Feb 11, 2025, 01:57 AM UTC
A fix has been implemented, and all volumes are now available. SSH access to the affected VMs has been restored. If you encounter any further issues, please contact our support team at [email protected].
- resolved Feb 12, 2025, 07:43 PM UTC
This incident is now resolved. If you have any questions or experience any further issues, please reach out to our support team at [email protected] .