Crusoe incident

Degraded network performance in eu-iceland1

Minor Resolved View vendor source →

Crusoe experienced a minor incident on May 10, 2025 affecting VPC Networking, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
May 10, 2025, 01:58 PM UTC
Resolved
May 11, 2025, 04:08 PM UTC
Duration
1d 2h
Detected by Pingoru
May 10, 2025, 01:58 PM UTC

Affected components

VPC Networking

Update timeline

  1. investigating May 10, 2025, 01:58 PM UTC

    We are currently investigating an issue with our networking in the eu-iceland1 region where customers are experiencing intermittent network degraded performance.

  2. investigating May 10, 2025, 07:05 PM UTC

    We have identified the issue and are working on remediation steps.

  3. investigating May 10, 2025, 09:08 PM UTC

    We are still continuing to work on remediation steps.

  4. monitoring May 11, 2025, 02:03 AM UTC

    We have applied fixes associated with the network performance degradation issue and are monitoring the changes.

  5. resolved May 11, 2025, 04:08 PM UTC

    No further issues have been observed and this incident is now resolved.