Crunch.io incident

Task queue backup causing requests to time out

Minor Resolved View vendor source →

Crunch.io experienced a minor incident on September 18, 2020 affecting Crunch.io Web Application and API and Dataset Streaming, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2020, 11:45 AM UTC
Resolved
Sep 18, 2020, 01:14 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 18, 2020, 11:45 AM UTC

Affected components

Crunch.io Web Application and APIDataset Streaming

Update timeline

  1. investigating Sep 18, 2020, 11:45 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 18, 2020, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2020, 01:14 PM UTC

    This incident has been resolved.