Crunch.io experienced a major incident on January 21, 2022 affecting Individual Dataset Access, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Individual Dataset Access
Update timeline
- investigating Jan 21, 2022, 12:07 PM UTC
We are aware that some users are having issues accessing their datasets. This is being investigated as our highest priority and we will update further as we discover the cause. Thank you for your patience in the meantime.
- identified Jan 21, 2022, 02:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 21, 2022, 03:02 PM UTC
The incident has been resolved and all users should be able to access the datasets shared with them.