Crunch.io incident

Some users may experience data access/permission issues

Minor Resolved View vendor source →

Crunch.io experienced a minor incident on January 28, 2022 affecting Individual Dataset Access, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2022, 05:22 PM UTC
Resolved
Jan 28, 2022, 08:35 PM UTC
Duration
3h 12m
Detected by Pingoru
Jan 28, 2022, 05:22 PM UTC

Affected components

Individual Dataset Access

Update timeline

  1. identified Jan 28, 2022, 05:22 PM UTC

    Some users may experience data access issues as authorization services are synchronized. We apologize for any inconvenience; intermittent permission-denied messages will be resolved soon.

  2. resolved Jan 28, 2022, 08:35 PM UTC

    This incident has been resolved