Crunch.io incident

System performance highly degraded

Critical Resolved View vendor source →

Crunch.io experienced a critical incident on November 28, 2022 affecting Crunch.io Web Application and API and Dataset Streaming and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 07:44 PM UTC
Resolved
Nov 28, 2022, 10:15 PM UTC
Duration
2h 31m
Detected by Pingoru
Nov 28, 2022, 07:44 PM UTC

Affected components

Crunch.io Web Application and APIDataset StreamingIndividual Dataset Access

Update timeline

  1. investigating Nov 28, 2022, 07:44 PM UTC

    Many users will be unable to log in. We are looking into this issue now.

  2. monitoring Nov 28, 2022, 08:18 PM UTC

    A fix has been implemented and we are monitoring results. Systems should behave normally.

  3. monitoring Nov 28, 2022, 10:15 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 28, 2022, 10:15 PM UTC

    This incident has been resolved.