Crucial Hosting Outage History

Crucial Hosting is up right now

Crucial Hosting had 8 outages in the last 2 years totaling 4382h 10m of downtime — averaging 0.3 incidents per month.

There were 8 Crucial Hosting outages since May 26, 2024 totaling 4382h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.crucial.com.au

Critical September 22, 2025

Service Interruption - Share Hosting Server

Detected by Pingoru
Sep 22, 2025, 01:22 AM UTC
Resolved
Sep 24, 2025, 01:28 PM UTC
Duration
2d 12h
Affected: Web Hosting Services
Timeline · 6 updates
  1. identified Sep 22, 2025, 01:22 AM UTC

    We are aware of an issue that is preventing some customers from viewing their websites or accessing account manager. Our teams are engaged and working to ensure a prompt resolution. We apologize, and appreciate your patience while we work on this issue. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. Following servers are affected: vmsh47.ha-node.net vmsh52.ha-node.net vmsh58.ha-node.net vmsh02.performance-hosting.com.au

  2. identified Sep 22, 2025, 03:58 AM UTC

    Our team is currently working on restoring the affected services. We appreciate your patience and will provide further updates as soon as more information is available.

  3. identified Sep 23, 2025, 02:02 AM UTC

    Restoration of affected services are still in progress. We appreciate your patience and will provide further updates as soon as more information is available.

  4. identified Sep 23, 2025, 10:37 PM UTC

    The restoration of server vmsh58.ha-node.net has been completed successfully. All services on the server have resumed and are functioning normally. Restoration of the other servers is still in progress. We will keep you updated on their status.

  5. identified Sep 24, 2025, 11:41 AM UTC

    The restoration of server vmsh52.ha-node.net and vmsh47.ha-node.net has been completed successfully. All services on the server have resumed and sites are functioning normally. Restoration of other server vmsh02.performance-hosting.com.au is still in progress. We will keep you updated on their status.

  6. resolved Sep 24, 2025, 01:28 PM UTC

    Restore for vmsh02.performance-hosting.com.au has been completed successfully All the affected servers are now up and running

Read the full incident report →

Major May 30, 2025

Service Interruption - Shared/Reseller/VPS Hosting Server

Detected by Pingoru
May 30, 2025, 07:59 AM UTC
Resolved
Sep 30, 2025, 01:03 AM UTC
Duration
122d 17h
Affected: Virtual Server PlatformWeb Hosting ServicesReseller Hosting Services
Timeline · 3 updates
  1. investigating May 30, 2025, 07:59 AM UTC

    Be advised our internal monitoring has indicated that some Shared/Reseller/VPS Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. monitoring May 30, 2025, 09:12 AM UTC

    A fix has been implemented and we are monitoring the changes.

  3. resolved Sep 30, 2025, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 5, 2025

Service Interruption - Shared/Reseller Hosting Server

Detected by Pingoru
Apr 05, 2025, 10:48 AM UTC
Resolved
May 30, 2025, 08:00 AM UTC
Duration
54d 21h
Affected: Web Hosting ServicesReseller Hosting Services
Timeline · 3 updates
  1. investigating Apr 05, 2025, 10:48 AM UTC

    Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. investigating Apr 05, 2025, 11:57 AM UTC

    The issue affecting some Shared/Reseller Hosting servers has been resolved, and all services are now operating normally. We will continue to monitor the servers closely to ensure ongoing stability. We appreciate your patience and understanding. If you are still experiencing any issues, please don’t hesitate to contact our support team.

  3. resolved May 30, 2025, 08:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 14, 2025

reCAPTCHA issue on shared servers

Detected by Pingoru
Jan 14, 2025, 01:19 AM UTC
Resolved
Jan 14, 2025, 04:11 AM UTC
Duration
2h 51m
Affected: Web Hosting ServicesReseller Hosting Services
Timeline · 2 updates
  1. identified Jan 14, 2025, 01:19 AM UTC

    All WordPress websites are experiencing login issues due to a Recaptcha problem. We are actively investigating the issue and will provide updates on the status page as soon as more information becomes available.

  2. resolved Jan 14, 2025, 04:11 AM UTC

    The issue affecting WordPress website logins has been successfully resolved.

Read the full incident report →

Major September 15, 2024

Websites & cPanel access issues on vmsh50.ha-node.net

Detected by Pingoru
Sep 15, 2024, 10:55 PM UTC
Resolved
Sep 16, 2024, 07:28 AM UTC
Duration
8h 33m
Affected: Web Hosting Services
Timeline · 2 updates
  1. investigating Sep 15, 2024, 10:55 PM UTC

    Websites hosted on the server vmsh50.ha-node.net are not operating normally and access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

  2. resolved Sep 16, 2024, 07:28 AM UTC

    The website hosted on "vmsh50.ha-node.net" are now operational, the server is stable, and the cPanel access issue has been resolved.

Read the full incident report →

Minor September 14, 2024

cPanel access issues on vmsh50.ha-node.net

Detected by Pingoru
Sep 14, 2024, 03:37 PM UTC
Resolved
Sep 15, 2024, 06:33 AM UTC
Duration
14h 56m
Affected: Web Hosting Services
Timeline · 3 updates
  1. investigating Sep 14, 2024, 03:37 PM UTC

    Websites hosted on the server vmsh50.ha-node.net are operating normally. However, access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

  2. monitoring Sep 14, 2024, 08:28 PM UTC

    Server vmsh50.ha-node.net is working fine. SSH & WHM login is working fine. Websites on the server checked and they are working. We are still monitoring this server.

  3. resolved Sep 15, 2024, 06:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2024

Service Interruption on multiple shared hosting servers.

Detected by Pingoru
Aug 25, 2024, 05:24 AM UTC
Resolved
Aug 26, 2024, 10:18 AM UTC
Duration
1d 4h
Affected: Web Hosting Services
Timeline · 3 updates
  1. investigating Aug 25, 2024, 05:24 AM UTC

    Be advised our internal monitoring has indicated that the multiple shared hosting servers are experiencing high load and intermittent service interruptions. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

  2. monitoring Aug 25, 2024, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2024, 10:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2024

Compute resource issues on multiple Blaze Cloud nodes

Detected by Pingoru
May 26, 2024, 07:40 AM UTC
Resolved
May 26, 2024, 12:14 PM UTC
Duration
4h 33m
Affected: Blaze Cloud Platform
Timeline · 3 updates
  1. investigating May 26, 2024, 07:40 AM UTC

    Our team is investigating this and will update the status accordingly.

  2. investigating May 26, 2024, 12:10 PM UTC

    There's temporary issue with networking module, which has been resolved by our administrators. We've conducted checks to ensure that all the services and resources functional.

  3. resolved May 26, 2024, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →