Crossref incident

Many Crossref services down temporarily due to data centre maintenance

Critical Resolved View vendor source →

Crossref experienced a critical incident on May 7, 2025 affecting Crossref website and Admin tool and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 03:05 PM UTC
Resolved
May 07, 2025, 03:25 PM UTC
Duration
19m
Detected by Pingoru
May 07, 2025, 03:05 PM UTC

Affected components

Crossref websiteAdmin toolPlus OAI-PMHOAI-PMHTest admin toolXML APIPlus content negotiationWeb deposit formOpenURLNew Metadata Manager

Update timeline

  1. investigating May 07, 2025, 03:05 PM UTC

    We are currently investigating this issue.

  2. monitoring May 07, 2025, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2025, 03:25 PM UTC

    This incident has been resolved.