Crossref incident

Bug identified, possibly resulting in failed submissions. Emergency maintenance scheduled.

Minor Resolved View vendor source →

Crossref experienced a minor incident on May 8, 2026 affecting Admin tool and Test admin tool and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 04:59 PM UTC
Resolved
May 08, 2026, 07:38 PM UTC
Duration
2h 38m
Detected by Pingoru
May 08, 2026, 04:59 PM UTC

Affected components

Admin toolTest admin toolWeb deposit formNew Metadata Manager

Update timeline

  1. investigating May 08, 2026, 04:59 PM UTC

    We have identified a bug in our system which may result in failing submissions at this time. An emergency release is scheduled for approximately 1900 UTC with a fix. During the release, our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during that time will be stored and processed after the maintenance has been completed.

  2. investigating May 08, 2026, 06:39 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 07:04 PM UTC

    Emergency release version 0.274.2 has been released. We are monitoring the results.

  5. resolved May 08, 2026, 07:38 PM UTC

    This incident has been resolved and the emergency maintenance has been completed.