Crossref incident

Metadata Plus REST API performance lags

Minor Resolved View vendor source →

Crossref experienced a minor incident on June 18, 2025 affecting Plus REST API, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 01:25 PM UTC
Resolved
Jun 19, 2025, 03:54 PM UTC
Duration
1d 2h
Detected by Pingoru
Jun 18, 2025, 01:25 PM UTC

Affected components

Plus REST API

Update timeline

  1. identified Jun 18, 2025, 01:25 PM UTC

    We’ve had several reports of performance lags of the Plus pool of our REST API from Metadata Plus users. We have identified the source of the degraded performance and are working on a fix. It could be 24 to 48 hours before we have that fix in place.

  2. identified Jun 18, 2025, 04:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 18, 2025, 08:11 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 19, 2025, 03:54 PM UTC

    This incident has been resolved.