Crossref incident

Delayed XML Metadata Plus snapshots for August 2025

Crossref experienced a major incident on August 4, 2025 affecting XML Snapshots, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started: Aug 04, 2025, 01:24 PM UTC
Resolved: Aug 07, 2025, 07:23 PM UTC
Duration: 3d 5h
Detected by Pingoru: Aug 04, 2025, 01:24 PM UTC

Affected components

XML Snapshots

Update timeline

identified Aug 04, 2025, 01:24 PM UTC

There was a bug in the code that generates the new XML Metadata Plus snapshots and, as a result, this month's XML Metadata Plus snapshots will be delayed. We have updated that code and the XML Metadata Plus snapshots are now being generated, but they may not be available until 7 August. -IF
identified Aug 06, 2025, 10:45 AM UTC

Unfortunately, the data in the XML snapshot doesn't match what we would expect, so we're going to re-run it again. It takes a few days - we'll keep this incident updated as we know more. -GH
identified Aug 07, 2025, 03:19 PM UTC

We continue to generate the new XML Metadata Plus snapshots. We expect it to be available by Saturday, 9 August. -IF
resolved Aug 07, 2025, 07:23 PM UTC

This incident has been resolved. The newest XML Metadata Plus snapshots is now available.