Crossref incident

Depositor reports returning gateway timeout errors

Notice Resolved View vendor source →

Crossref experienced a notice incident on April 3, 2026, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 06:31 PM UTC
Resolved
Apr 03, 2026, 06:37 PM UTC
Duration
6m
Detected by Pingoru
Apr 03, 2026, 06:31 PM UTC

Update timeline

  1. investigating Apr 03, 2026, 06:31 PM UTC

    Our depositor reports (e.g., https://data.crossref.org/depositorreport?pubid=J533343) are returning status code 504 gateway timeout errors. We're aware of the issue and our technical team is investigating. -IF

  2. monitoring Apr 03, 2026, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 06:37 PM UTC

    This incident has been resolved.