Crossref incident

31 March - test system - test.crossref.org - migration resulted in some members temporarily losing access and test notification callbacks being misrouted

Notice Resolved View vendor source →
Started
Apr 21, 2026, 09:19 PM UTC
Resolved
Mar 31, 2026, 09:00 PM UTC
Duration
Detected by Pingoru
Apr 21, 2026, 09:19 PM UTC

Update timeline

  1. resolved Apr 21, 2026, 09:19 PM UTC

    On 31 March, we migrated our test system - test.crossref.org - and brought it into sync with our production admin tool - doi.crossref.org. As a result of that migration, access to some of the test accounts was temporarily lost. In addition, members with notification callbacks enabled in test may have noticed that test callbacks were being misrouted to the endpoints set up for your production callbacks. We have since fixed both issues. If you're a test system user who is experiencing any issues today, do contact us at [email protected] so we can investigate and assist. - IF

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