Criteo incident

Users may have trouble accessing Commerce Growth and Commerce Max/Yield components.

Critical Resolved View vendor source →

Criteo experienced a critical incident on August 21, 2024 affecting Campaigns and Campaigns and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 10:12 AM UTC
Resolved
Aug 21, 2024, 12:22 PM UTC
Duration
2h 10m
Detected by Pingoru
Aug 21, 2024, 10:12 AM UTC

Affected components

CampaignsCampaignsCampaignsCampaignAnalyticsAnalyticsAnalyticsAnalyticsAudiencesAudiences

Update timeline

  1. investigating Aug 21, 2024, 10:12 AM UTC

    Users may have trouble accessing Commerce Growth and Commerce Max/Yield components. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. monitoring Aug 21, 2024, 11:05 AM UTC

    Users may have trouble accessing Commerce Growth and Commerce Max/Yield components. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  3. resolved Aug 21, 2024, 12:22 PM UTC

    We were experiencing an issue with Commerce Max/Yield and Commerce Growth Components. The issue has been mitigated and service should be restored.