Criteo incident

Users may have trouble downloading Commerce Growth analytics reports

Minor Resolved View vendor source →

Criteo experienced a minor incident on December 23, 2024 affecting Analytics, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 02:49 AM UTC
Resolved
Dec 23, 2024, 08:23 AM UTC
Duration
5h 33m
Detected by Pingoru
Dec 23, 2024, 02:49 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Dec 23, 2024, 02:49 AM UTC

    Users may have trouble downloading Commerce Growth analytics reports. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. identified Dec 23, 2024, 04:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 23, 2024, 08:23 AM UTC

    This incident has been resolved.