Criteo incident

Users may have trouble with Criteo API component (and endpoint if available) performance

Minor Resolved View vendor source →

Criteo experienced a minor incident on May 14, 2025 affecting Campaign and Analytics and 1 more component, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 06:53 PM UTC
Resolved
May 14, 2025, 11:55 PM UTC
Duration
5h 2m
Detected by Pingoru
May 14, 2025, 06:53 PM UTC

Affected components

CampaignAnalyticsAudiencesCatalogAccount ManagementGateway

Update timeline

  1. identified May 14, 2025, 06:53 PM UTC

    Users may have trouble using Criteo API component (and endpoint if available). We have identified the root cause behind this incident and are working on restoring a full service.

  2. resolved May 14, 2025, 11:55 PM UTC

    This incident has been resolved.